Breaking down silos with stronger interpersonal skills across the team
Breaking down silos with stronger interpersonal skills across the team
The Challenge
Department leaders at a global management consulting firm were interested in breaking down silos and getting functional groups to collaborate more effectively, but setting that expectation had not resulted in a big shift in how teams were working.
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How Kenning Helped
Kenning helped identify a missing element – the interpersonal skills required to understand different perspectives – and designed a sequence of Balcony Conversations workshops and coaching to build the skills necessary for listening and collaboration.
The Results
After rolling out the program at multiple levels, more than two-thirds of employees reported that they intentionally and successfully apply enhanced interpersonal skills on a regular basis to connect with colleagues.
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The Challenge
Department leaders at a professional services firm were interested in breaking down silos and getting functional groups to collaborate more effectively, but setting that expectation had not resulted in a big shift in how teams were working.

How Kenning Helped
Kenning helped identify a missing element – the interpersonal skills required to understand different perspectives – and designed a sequence of Balcony Conversations workshops and coaching to build the skills necessary for listening and collaboration.
The Results
After rolling out the program at multiple levels, more than two-thirds of employees reported that they intentionally and successfully apply enhanced interpersonal skills on a regular basis to connect with colleagues.